My son is in cubs, and he wants to work on his cycling badge over half term. This means he has to show that he knows how to oil his bike and change a tyre. Now confession time, I didn’t know how to do either of these things – so I did what anyone in my situation would do. I googled it. I read a couple of short articles, I watched a short video. Now I’m looking forward to a weekend where I teach these skills to my son who has no idea I didn’t know how to do them either until today.

The learning and development training that you give to your employees has to be as easy and engaging as it was for me to learn how to change a bike tyre.

This is because the way we choose to learn has changed. There’s still a place for traditional training workshops, but you have to make sure that it’s complemented with easily accessible e-learning options.

Here’s our handy checklist to make sure you’re delivering great learning and development that reflect the ways your employees want to learn:

Ensure your learning content is delivered in bite-sized chunks

One of the main struggles with traditional training methods is that often end-users don’t retain the information. According to figures from Docebo, the average employee receives 60 hours of training annually, yet 70% of what they learn is lost within 24 hours, and 90% is lost within a week. But, when people are able to access smaller, more relevant, pieces of information, they’re far more likely to retain it.

Go mobile

Deloitte research found that people are increasingly turning to their smartphones to find just-in-time answers to unexpected problems. If you combine bite-sized chunks of information with the any-time accessibility of mobile your content will be delivered when people actually need it – boosting training retention even more.

Mobile accessible training content will also deliver a higher completion rate. One of the most frequent objections to formal training is that people just don’t have the time. By making your content bite-sized and available via smartphone your people will take advantage of their micro-moments, those short bursts of time where people gravitate towards their phones – like when they’re waiting in a queue or on the bus. That way they’re able to learn without it feeling like they’re losing time.

Use Video

People want to learn using video. Did you know that half of all YouTube viewers in 2018 said that they used the platform to learn how to do things they’d never done before? Video is simply a much more engaging way to learn which means that your people are more likely to watch them. According to Forrester Research, employees are 75% more likely to watch a video than to read documents, emails, or web articles.

If you’re looking to step up your learning and development content then this is a great place to start. The Caraffi experts can work with you to develop genuinely engaging training content that your employees genuinely want to learn… even if it’s about GDPR.

Sarah Mills-Woods

Sarah Mills-Woods

Sarah brings over 15 years of experience in learning and talent to Caraffi. Sarah helps our clients build innovative, self-sufficient teams that deliver best practice L&D programmes.


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