LARGE FTSE FASHION RETAILER

The challenge:

This retailer was operating across APAC, Americas and EMEA with 12 siloed country-centric teams.

They wanted to design a new fit for purpose shared TA service that combined global processes with local agility.

This resulted from a need to reduce the costs of recruitment as part of a group efficiency programme led by a large strategic consulting business.

The solution:

1. The Prism

We conducted a deep-dive diagnostic across the client’s current technology, TA capability and talent experience. Our assessment included:

Prism Recommendations

Once we’d analysed the current state of this retailer’s talent acquisition function, we gave our recommendations for change and a breakdown of the options available to the client, including:

2. The Lens

We worked with the HR leadership team to analyse the available options and decide the best course of action.

Our recommendations were accepted, so we put together a full programme initiation document (PID) that included:

3. The Transformation

We conducted a deep-dive diagnostic across the client’s current technology, TA capability and talent experience. Our assessment included:

Working with Caraffi has opened our eyes to a different way of thinking about recruitment. We are introducing more intuitive dashboards which allow us to make data driven decisions about TA strategy. We are able to measure the performance and value of TA and communicate better with the business and IT to design a truly world class TA function.

Talent Acquisition CoE Lead

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